How does the EasyCollection recovery management application work?
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The EasyCollection app follows a simple step by step process:
- Data Preparation : Customer and case details are first prepared in
the required format.
- Data Upload : The prepared data is uploaded into the system.
- Assignment to Executive : The data becomes available to field
executives for planning customer visits.
- Live Field Feedback : Executives visit customers and update
feedback directly in the application.
This ensures smooth tracking, better coordination, and instant
visibility of field activities.
How does the 30 day free trial work?
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EasyCollection offers a 30 day free trial with full access to all debt collection and recovery management features. There are no upfront payments, long term commitments, or hidden charges. Collection agencies and recovery teams can explore the complete application, including case management, field executive tracking, reporting, and mobile app features before getting started. Simply contact our team to activate your free trial.
How does EasyCollection help prevent field collection fraud?
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EasyCollection helps collection agencies prevent field collection fraud through strict activity verification and secure reporting controls. Every field visit requires feedback submission with GEO tagged location data, photo proof. The application detects and blocks fake location activity, while submitted feedback remains non editable to maintain data integrity. This provides managers with a complete and tamper proof record of collection activities, visit history, and collected amounts for better operational transparency and control.
Is EasyCollection available for iOS?
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Currently, the EasyCollection debt collection application is available for Android devices. In specific business requirements, iOS support may also be discussed based on team needs and operational requirements. Please contact our team to explore the available options for your collection operations.
Is training required to use the debt collection application?
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EasyCollection is designed to be simple and easy to use for collection agencies and field executives. The mobile application is intuitive for users with basic smartphone knowledge, while the admin panel provides a clean and straightforward experience for managing collection operations. Our team also provides onboarding and setup support to help your recovery teams get started quickly and efficiently.
Can I manage multiple collection campaigns simultaneously?
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Yes, the platform supports multi campaign management for collection agencies and recovery teams. Multiple collection campaigns can be managed simultaneously across different banks, loan categories, regions, or operational teams, each with separate agents, case allocation, and reporting visibility for better campaign control and performance tracking.
Is my collection data secure on EasyCollection?
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Yes, collection data is protected through hierarchy based access control, ensuring field executives can only access their assigned cases and relevant information. The application also includes additional security measures such as screenshot restrictions, single device account access, and controlled data permissions to help keep customer and collection data secure within the platform.
How do I upload debtor and collection case data?
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Simply download our sample CSV template, fill in your defaulter data, and
upload it via the admin panel. The system scans for errors before import. If there are
issues, download the error report, fix, and re-upload. Campaign creation takes just 3 steps
and a few minutes.
What reports are available in the EasyCollection dashboard?
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You can generate campaign-wise visit reports, action-code reports showing
principal amounts by outcome, executive-wise performance reports, and feedback monitoring
reports, all filterable by date range, agent, campaign, and more. All exportable to Excel.
